Debt Collection and Recovery
At Kroda Infotech Services Pvt. Ltd., we specialize in delivering effective, efficient, and professional debt recovery and EMI collection services. Combining an experienced workforce, cutting-edge technology, and customized strategies, we ensure maximum recovery rates while maintaining compliance and customer trust.
Comprehensive Debt Management Services
We provide end-to-end debt management solutions across the entire collection lifecycle, tailored to meet the specific needs of lending products and industries.
• Proactively engage with customers before they miss payments.
• Use timely reminders and financial education to help customers maintain account health.
• Initiate swift outreach through digital channels and call center expertise.
• Use customer-focused strategies to reduce overdue payments and restore account stability.
• Negotiate repayment plans and offer tailored solutions to resolve outstanding balances.
• Blend digital, call center, and field interventions for effective recovery.
• Deploy focused recovery efforts with escalated contact strategies and field visits.
• Ensure compliance and uphold customer dignity while recovering debts.
We cater to diverse business needs, offering specialized recovery services for various financial products, including:
Agri and Tractor Loans: Ensuring recovery while supporting agricultural sustainability.
Commercial and Passenger Vehicle Loans: Maintaining mobility and business continuity.
Home and Affordable Housing Loans: Balancing recovery with preserving homeownership.
Consumer Durable Loans: Recovering debts for appliances, electronics, and more.
Gold Loans: Providing effective recovery while minimizing customer liquidity disruptions.
Personal Loans and Business Loans: Offering tailored approaches to recover unsecured and secured loans.
Microfinance and Two-Wheeler Loans: Leveraging group accountability and focused solutions for timely repayments.
• Centralized software for task allocation, real-time tracking, and reporting.
• GPS-enabled field operations for accurate customer visits.
• A team of skilled debt collection professionals, including in-house attorneys and field agents.
• Expertise in negotiating amicable settlements while protecting client interests.
• Strict adherence to regulatory requirements and ethical practices.
• Ensuring data security and confidentiality throughout the debt recovery process.
• Customized recovery solutions designed to meet client-specific requirements.
• Dedicated collection managers for personalized guidance and progress updates.
• Centralized software for task allocation, real-time tracking, and reporting.
• GPS-enabled field operations for accurate customer visits.
• A team of skilled debt collection professionals, including in-house attorneys and field agents.
• Expertise in negotiating amicable settlements while protecting client interests.
• Strict adherence to regulatory requirements and ethical practices.
• Ensuring data security and confidentiality throughout the debt recovery process.
• Customized recovery solutions designed to meet client-specific requirements.
• Dedicated collection managers for personalized guidance and progress updates.
Our debt recovery and EMI collection services are designed to set benchmarks in the industry. With a focus on results, innovation, and client satisfaction, we ensure seamless operations and high success rates.
End-to-end ownership of the debt management process.
Comprehensive collection channels: digital, call center, and field operations.
Advanced analytics for actionable insights and performance optimization.
Centralized support functions to streamline processes and resolve issues promptly.
Experience the Kroda Infotech difference in debt recovery and EMI collection. Let us handle your challenges with expertise and professionalism!
