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IT Service

IT Services

At Kroda Infotech Services Pvt Ltd, we provide a full suite of IT-enabled Customer Support Services to help businesses enhance customer engagement, streamline operations, and improve service delivery. From inbound and outbound customer support to tele-verification and chat/email services, our solutions are designed to deliver exceptional customer experiences while maximizing efficiency and performance.

 

Features

Multi-Channel Support: Including voice, email, and chat to ensure seamless communication.

  • Experienced Team Trained professionals for customer support, sales, and verification processes.
  • Customizable Solutions Services tailored to meet specific business requirements.
  • Real-Time Reporting Performance metrics and data insights for better monitoring and decision-making.

What We Offer

Professional handling of customer inquiries, complaints, and technical support. 24/7 support to ensure customer satisfaction and loyalty.
Proactive outreach for sales follow-ups, customer feedback, and appointment scheduling. Designed to improve customer retention and acquisition.
Expert-driven sales calls to generate leads, convert prospects, and boost revenue. Targeted campaigns to ensure higher success rates.
Accurate verification of customer details and documentation through systematic processes. Ensures compliance, security, and data validation.

Key Benefits

Multi-Channel Support:  Including voice, email, and chat to ensure seamless communication.

Customizable Solutions Services tailored to meet specific business requirements.

Experienced Team Trained professionals for customer support, sales, and verification processes.

Real-Time Reporting Performance metrics and data insights for better monitoring and decision-making.